Complaints
Grievance redressal
If you have a complaint about FairPlay, including about your personal data, you can raise it directly with FairPlay's Grievance Officer.
Last updated:
Grievance Officer
- Name
- Rajesh Kumar
- Designation
- Grievance Officer
- rajesh@fairsplays.in
- Address
- M3M, Sector 88, Gurugram, Haryana 122001, India
How to raise a grievance
Email the Grievance Officer or write to the address above. For general questions, support@fairsplays.in is usually quicker. Please include:
- Your name and how to contact you
- What happened, and when (date and time in IST)
- The page link, match or rate concerned
- What you would like FairPlay to do
- Any screenshots that help explain the problem
What happens next
- Acknowledgement. FairPlay acknowledges your grievance within 24 hours of receiving it.
- Review. The Grievance Officer checks the records concerned and may ask you for more information.
- Resolution. FairPlay resolves your grievance and tells you the outcome within 15 days of receiving it.